Star Cleaner Registration

FAQ
(Frequently
Asked Questions)

Becoming a Star means joining our trusted network of professional cleaners who get matched with real jobs through our platform. You’ll have flexibility, support, and the opportunity to build your own cleaning business.

Experience is preferred but not always required. What matters most is reliability, attention to detail, and a professional attitude. We also provide guidance and resources to help you succeed.

No. Star Cleaner is an online platform that connects clients with cleaners. You’ll operate as an independent contractor, meaning you’re your own boss. 

You’ll need:

  • A valid ABN
  • Public liability insurance
  • Police clearance / background check
  • Basic cleaning equipment and products
  • A smartphone with internet access

Yes. Reliable transport is essential to travel to and from jobs. However, if there are jobs that are closely accessible via public transport….

Yes. All Stars must have valid public liability insurance to protect both you and your clients.

Once you’re registered and approved as a Star, you’ll be matched with cleaning jobs in your area through our online platform.

No, home cleaning customers are responsible for providing all necessary chemicals, equipment and tools that are required to carry out the cleaning services. However, we recommend that you have at least a vacuum cleaner, mop, and bucket in your car, so you’re prepared for any unexpected situations.

Absolutely. You have the flexibility to accept or decline jobs depending on your schedule.

Residential cleans, office cleaning, end-of-lease cleans, once-off or regular jobs, and more.

Your earnings depend on how many jobs you accept. Many Stars choose their hours and can grow their income as they take on more clients.

Payments are processed through our secure system and transferred directly to your nominated bank account.

No. All payments are processed securely through the Star Cleaner platform and transferred directly into your nominated bank account. This ensures your earnings are tracked properly, keeps things safe for both you and the client, and helps maintain compliance with tax and insurance requirements.

Star Cleaner sets standard rates to ensure fairness and consistency, but there’s room to increase your income with additional services or repeat customers.

We provide job-matching, admin support, access to resources, and ongoing opportunities to grow. You’ll also be part of a community of professional cleaners.

Yes, it’s flexible. Some Stars work casually for extra income, while others make it their full-time business.

What makes Star Cleaner different from other cleaning platforms?
A: We value professionalism, fair pay, and community. Every Star is screened, supported, and recognised for their work – you’re not just a number, your part of a trusted network.

Let’s Talk!

Get in touch with us using the enquiry form or contact details below.

"*" indicates required fields

Name*

Help & Support ... form getting built